INTRODUCTION

This compact seminar examines how to develop and master the key areas of Human Resources. HR is changing beyond recognition from the days of the old Personnel Departments. HR is now recognised as a source of competitive advantage and as a predictor of future business performance. This exciting programme will bring you up to date on the latest techniques and approaches that are appropriate in effective management of Human Resources.

You will learn how to:

•    Know and be able to explain the activities now expected to get the maximum from the Human Resource
•    To use a strategic model and to be able to create business plans
•    To improve on HRM processes by being able to use business process mapping
•    Improve performance management, training, personal development, succession planning, and recruitment effectiveness in HR by applying the latest thinking and approaches
•    Learn about the new structure of effective HR departments

WHO SHOULD ATTEND

This seminar is designed for all HR and ER professionals, HR and Personnel Officers, leaders, supervisors and engineers, in fact anyone who wishes to significantly improve their understanding of HR would benefit from this seminar.


COURSE PROGRAM

The changing world of business and its impact on the Human Resource Function

•    Introductions and programme objectives
•    The context for HR
•    Strategic Business Planning
•    Corporate Social Responsibility
•    Human Capital Management
•    How to make things happen – use of business action plan
•    The difference between HRM and Personnel Management
•    The new shape and function of tomorrows HR departments

Employee Relations – maintaining standard

•    The need for standards
•    Distinction between the role of HR and the line manager
•    Handling common performance problems – case studies
•    Equal opportunities
•    Handling grievances – case studies

Recruitment

•    The use of competencies
•    Assessment Centres – examples of exercises
•    Structured Interviews
•    Questioning Techniques
•    The role of HR v the role of the Line Manager

Employee Motivation; Empowerment and Performance Management

•    What is empowerment?
•    How are employees motivated?
•    Making performance management a positive influence
•    Is forced ranking a good idea?
•    Merit pay or increments?
•    Bonuses and Incentives

Performance Management; Making the links between HR and the Business

•    The performance management model
•    Management or Leadership?
•    Case studies
•    Internal and external reporting frameworks
•    Review

For other concerns and inquiries regarding the program and other upcoming events please don't hesitate to contact us:
Phone no: +971508514851 Fax no: +97142944372
Email us:   info@creative-seminars.com  / hr@creative-seminars.com
Website: www.creative-seminars.com